Frequently Asked Questions
Do you offer international shipping?
Yes, but Wormwood and Honey is not responsible for delays or customs charges. Due to complications with Brexit I am currently not shipping to the UK. If you’re in the UK and interested in a piece please contact me directly.
Do you make custom orders?
I do! Custom order request forms open up every couple of months and you can submit your ideas. Join the mailing list for information on when custom orders open again.
Are your pieces microwave, dishwasher and oven safe?
All pieces, with the exception of pieces with gold, are microwave, oven and dishwasher safe. The pieces with gold are NOT microwave safe and I recommend hand washing them.
Do you offer returns/refunds?
Please contact us directly if there is an issue and we will do our best to accommodate you. We do not offer refunds on custom orders.
How long does shipping take?
Already made items ship out within 4 business days. Custom orders take 6-8 weeks. We are not responsible for how long a package takes once the USPS collects it. Please be mindful of COVID delays. The post office is doing their best.